Vjgowns is committed to respecting the privacy of your personal information.

This Privacy Policy explains our policy for dealing with personal information that we collect through our website www.vjgowns.com when you communicate with us by email, by telephone, in writing or in person.

You may contact us with any queries you may have in respect of this Privacy Policy or your personal information by contacting the Privacy Officer by:

Email: privacy@vjgowns.com

Personal information is important to Vjgowns.com

Vjgowns.com is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Vjgowns.com will only collect and use personal information as set out below.

2. Throughout this Privacy Policy, we refer to your 'personal information' which means information which identifies you as an individual or from which your identity can be reasonably ascertained.Your name, home address, home telephone number, mobile telephone number, email address, workplace contact details and credit card details are examples of personal information.

3. Vjgowns.com has developed and implemented its Privacy Policy with respect to personal information to reflect world best practice on privacy policies. These principles meet and exceed the requirements of the Australian privacy legislation.

4. We will post any changes to this Privacy Policy on our website, so we encourage you to check this Privacy Policy from time to time.

5. In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain sections of the website or our collection of personal information from you by email, by telephone, in writing or in person. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will prevail.

Collecting personal information

6. Vjgowns.com will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

7. When a product is purchased or through marketing / promotional activities (eg via this website, in a store, over the telephone etc.), personal information may be requested (such as name, phone, email, address and credit card details) in order to process your transaction, provide product information, provide newsletters, electronic newsletters (e-newsletters), provide new release / launch information, and advise of other Vjgowns.com products, competitions or events, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Vjgowns.com being unable to process your transaction, provide you with upcoming promotion, event or product information and/or provide certain services including after sales services.

8. In common with many commercial websites we may also collect information which tells us about visitors to our website. For example,we may collect information about the date, time and duration of visits and which pages of the website are most commonly accessed. This information is generally not linked to the identity of visitors, except where the website is accessed via links in an email we have sent.

9. Vjgowns.com policy for collecting personal information from children under the age of 18 is to seek the permission of a parent or guardian for the collection of this information.

Use of cookies 

10. Cookies are pieces of information that a website transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Vjgowns.com uses cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow Vjgowns.com to monitor the items an individual may want to access as they move through the website, and records how many people are using different parts of the website. It is possible to set the browser to refuse cookies, however, this may limit the services provided by our website.

Using and disclosing your personal information

11. Personal information will be used for the following primary purpose:
a. For the purposes for which it was collected (as advised on the website or separately by Vjgowns.com).
b. To maintain our relationship with an individual.
c. To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and Vjgowns.com (including, for example, using your credit card details to charge your credit card for a purchase).
d. To render services related to Vjgowns.com business such as after sales services.
e. To provide information about products, new book releases, events, special offers, competitions and promotions.
f. To provide you with newsletters and electronic newsletters (e-newsletters).
g. To obtain opinions or comments about products and/or services.
h. To record statistical data for marketing analysis.

12. For the purpose described above, personal information may be shared with Vjgowns.com group companies either in Australia or overseas. Also, in order to operate the website, deliver a service or complete a transaction, personal information may also be shared with a service provider or other non-Vjgowns.com company or professional.

13. Vjgowns.com recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Vjgowns.com, any Vjgowns.com group company, or any member of the public, or to lessen a serious threat to a person's health or safety.

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Contact by Vjgowns.com 

14. Vjgowns.com may contact individuals via telephone, SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email, post or any other form of electronic, emerging, digital or conventional communications channel using the information provided in order to contact individuals in respect of the primary purposes for collection of personal information as stated in clauses 11-13 above.

15. Vjgowns.com does not send advertising or marketing information without obtaining prior consent. If an individual receives communications from Vjgowns.com which they do not wish to receive, they may remove their name from the database either by contacting The Privacy Officer at email: privacy@vjgowns.com. Please allow 14 days for this request to be processed

Individuals right of access

16. Individuals have the right to review the information that may be recorded on the Vjgowns.com database. Information may be reviewed by contacting the Vjgowns.com, Privacy Officer at email: privacy@vjgowns.com. Please allow 14 days for this request to be processed.

Changing and deleting the information we have about you

17. Information contained on the database may be amended by contacting the Vjgowns.com Privacy Officer at email: privacy@vjgowns.com. Please allow 14 days for this request to be processed.

18. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Vjgowns.com being unable to provide you with upcoming promotion, competition, event or product information and/or provide certain services including completion of transactions or after sales services.

Storage and security of personal information

19. Vjgowns.com will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date.

20. In some cases personal information may be stared at facilities that may be overseas. Vjgowns.com employees and data processors are obliged to respect the confidentiality of any personal information held by Vjgowns.com. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Vjgowns.com will not be held responsible for events arising from unauthorised access to personal information.

Vjgowns.com and links to other websites 

21. The Vjgowns.com website may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements. Vjgowns.com is not responsible for the conduct of companies linked to the Vjgowns.com web site.

Problems or queries

22. Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Vjgowns.com Privacy Officer at email: privacy@marnick.com. Please allow 14 days for this request to be processed.